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FAQ's

Do you have a question? Here are answers to the questions often asked by members and prospective members of Consumer Input.

How do I change my e-mail address?

To change your e-mail address, or be removed from our mailing list, please send your request to surveysupport@consumerinput.com.

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How does the panel work?

In addition to conducting traditional opinion and research surveys Consumer Input uses proprietary software to record web browsing patterns of its members. These patterns are analyzed along with the patterns of thousands of Internet users to understand the trends that will influence major marketing decisions in a variety of industries. For more details on the information collected and how it is used, please review our privacy policy.

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How often will I be invited to take a survey?

The number of surveys you are invited to take will vary depending on your preferences. In general, you can expect to be invited to take at least one survey approximately every 30 days.

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How long does it take to complete a survey?

The length of time varies for each survey, but we try to keep all of our surveys as brief as possible. Generally, surveys take approximately 10 to 15 minutes to complete.

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How do I join Consumer Input?

Register now to join Consumer Input. Once you are a member you will receive invitations to participate in surveys via e-mail.

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What is the minimum age required to be a member?

Consumer Input allows participation by those in the United States who are 18 years of age or older. Our registration process denies membership to underage panelists.

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What are the system requirements for the Consumer Input Software?

    Windows:

  • Windows XP Service Pack 2 or Windows Vista
  • Internet Explorer Version 7.0 or greater, or Mozilla Firefox Version 3.5 or greater

    Macintosh:

  • Mac OS X Version 10.2 or greater
  • Mozilla Firefox Version 3.5 or greater.

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How can I be removed from your mailing list?

To update your profile, change your e-mail address, or be removed from our mailing list, please send your request to surveysupport@consumerinput.com.

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How can I remove the Consumer Input Software from my machine?

For instructions on software removal please click here.

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How do I address any technical problems I encounter during a survey?

If you have a technical problem while you are taking a survey please contact surveysupport@consumerinput.com.

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Contact Information

Can't find the answer here? You can e-mail Consumer Input at support@consumerinput.com.

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